Operations Manager

Department:  Operations
Date:  Oct 1, 2021

The Operations Manager role is responsible for all aspects of production execution and engineering at the FMC Middleport site.  FMC Middleport is one of two US formulation plants and plays a key role in supporting business growth. This role will be accountable for schedule compliance, production line and labor productivity, product quality and yield, operator training / on-boarding, capital project execution, new product scale up, and ensuring safe operations. The Operations Manager will report to the Plant Manager and oversee a team of salaried and union employees.


Job Overview and Primary Responsibilities

  • Lead a team of production supervisors, production scheduler, engineers, and hourly union employees in the safe execution of site production activities.
  • Actively promote safe behaviors and operator engagement by providing strong safety leadership and shop floor presence. Coach direct reports in safety leadership to ensure alignment with safety as a core value.
  • Work with the site EHS Manager in the implementation of site safety policies and procedures, as well as execution of all required environmental compliance activities.
  • Ensure that all safety procedures and standards are followed including: Incident Reporting, MOCs, Safe Work Permits, Adherence to PPE requirements, etc.  
  • Assist with personal and process safety root cause investigations and execution of action item completion.
  • Execute the weekly production plan:
  • Ensure that all products are produced on time, and within quality specifications.
  • Monitor equipment and labor efficiencies and drive improvements.
  • Monitor product yields and material usage.
  • Work with Warehouse and Shipping to ensure product is continuously moving through the plant and all end-of-run inventory is completed and accurate.
  • Monitor material usage and cost variances.
  • Lead the delivery of continuous improvement initiatives in the areas of cost, throughput, and quality.
  • Work with site Quality Supervisor to ensure effective quality control and assurance systems are in place and being executed.
  • Oversight of local capital projects and supporting the timely execution of corporate engineering project initiatives.
  • Support the introduction of new products to the site, including participation in design and safety reviews, development of SOP’s, training materials, and monitoring initial scale-up.
  • Work with the Production Scheduler to optimize the production schedule to minimize cost and improve schedule attainment.
  • Develop and implement flexible labor scheduling models to increase plant sprint capacity during peak seasons, including the evaluation of full time and seasonal worker utilization.  
  • Provide on-going performance feedback to production personnel and assist in hourly employee skill development plans.
  • Ensure that safety and operational training qualification systems are effective and executed for full time and seasonal personnel.
  • Manage progressive discipline and grievance process with support from site HR Manager.



  • Working knowledge of lean manufacturing techniques (Kaizen, SMED, 5S, etc.) and statistical process improvement tools.
  • Strong computer skills: Microsoft Office knowledge including expert level Excel, SAP knowledge preferred, Minitab or other statistical tool.
  • Demonstrated change management skills.
  • Root cause analysis training preferred.
  • Process Hazard Analysis experience preferred.
  • Chemical manufacturing experience preferred.
  • Competencies: Leadership - Adaptive - Accountable - Inclusive - Strategic



Bachelors degree in Engineering or related field required.

Nearest Major Market: Buffalo