Stage - Apprentissage Support Informatique / IT Support

Department:  Information Technology
Date:  Jan 14, 2023

IT internship - Apprenticeship, 6-12 months contract

 

 

ABOUT FMC

 

FMC is an agricultural sciences company that advances farming through innovative and sustainable crop protection technologies. We are investing significant resources in discovering new active ingredients, developing innovative formulations and biologicals in addition to advancing precision agricultural technologies that support sustainable farming around the world.

FMC employs around 6400 people and in EMEA we operate in more than 34 countries. We foster an inclusive environment where diverse background and experiences are keys to our success. Our six Core Values define who we are and how we do business: Customer-Centricity, Sustainability, Respect for People, Safety, Integrity and Agility.

 

 

 ABOUT THE ROLE

 

Overview:

 

FMC International Switzerland Sàrl has an opening for a IT Intern to support our team in France. The IT support intern will provide effective IT assistance across all aspects of the business. The position is responsible for supporting and maintaining the server and desktop operating systems and maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities

 

This role is based in preference in Uffholtz, Alsace, France.

 

 

Mains Responsibilities:

 

The IT support Intern will provide first level support for all IT systems. She/he  will use an IT Helpdesk system and develop an IT FAQ section to assist users with day to day issues.

 

The IT support Intern will also continue the documentation of IT systems, processes, troubleshooting guides to add to the existing IT knowledge base. She/ He will learn and review current IT user operating procedures, making suggestions for improvement where appropriate.

 

IT Intern will assist the IT Manager/Corporate IT personnel with installation of new IT hardware/software systems where required.

 

 

Duties/areas of responsibility

 

  • Diagnosing and resolving technical issues
  • Providing desktop and server support
  • Installing authorised software to laptops and desktops
  • Setting up new users and disabling expired accounts in accordance with HR requirements
  • Undertaking small- to medium-sized IT projects as instructed by the IT manager
  • Escalating IT issues to the IT manager where necessary

 

 

 

ABOUT YOU

 

You are

 

  • University student (DUT, Engineer, Bachelor, Master) with a formal IT training
  • With a first experience diagnosing and resolving technical issues
  • At ease with networking technologies, switches, firewalls etc
  • At ease with Windows Operating Systems and Active Directory
  • Exposed to Virtualisation, particularly Hyper V
  • Fluent in French with goods skills in English.

 

 

We imagine that you have,

 

  • Excellent communication and interpersonal skills.
  • Pragmatic and analytical approach to problem solving.
  • Ability to work unsupervised and take responsibility for own work schedule.
  • Proactive and results orientation.
  • A Team Player spirit, curiosity

 

 

  

What’s on Offer:

 

As an Intern, you will be fully part of our Team. You can expect to join a dynamic and diverse team.

FMC offers good job conditions and friendly work environment.

FMC is dedicated to the learning and development to our employees

 

 

 

See Yourself in FMC, Be Yourself in FMC.

We strive to be an inclusive workplace where our employees reflect the community, are valued, find purpose in their work, and grow and contribute to their fullest potential.