Senior Desktop Architect and Support Supervisor

Department:  Information Technology
Date:  Nov 23, 2021

FMC Corporation is a leading specialty company focused on agricultural technologies. FMC provides innovative and cost-effective solutions to enhance crop yield and quality by controlling a broad spectrum of insects, weeds and disease, as well as in non-agricultural markets for pest control. FMC is a globally diverse organization that offers its employees exciting opportunities to work on challenging projects that are important to the achievement of our strategic objectives. Your education and professional experience are valued and put to use from day one. Your success at completing key initiatives can result in a varied, progressive and fulfilling career with FMC. With a corporate culture of innovation, integrity, responsibility and customer intimacy, we foster “The Right Chemistry” in everything we do. We are looking for people to join us in creating, developing, and improving our products, our processes, and our markets.  If you are ready to make a difference every day, FMC is ready to talk to you.

 

Job Overview and Primary Responsibilities:

FMC Corporation is seeking a Senior Desktop Architect and Support Supervisor. The candidate will operate under the FMC Collaborative Applications and Devices team and support functions to a large enterprise environment consisting predominantly Microsoft systems. This includes planning, analysis, troubleshooting, integration, installation, operations, and maintenance of the existing SCCM and Intune infrastructure. The candidate will also be responsible for supervising the FMC HQ desktop team and provide support to FMC HQ based employees.  

 

Required Responsibilities:

  • Operate and maintain Microsoft SCCM and Microsoft Intune environments.
  • Create and administer advertisements, programs, collections, virtual applications, reports, and queries in SCCM Serve as the Tier 3 point of escalation for Tier I and Tier 2 personnel.
  • Perform daily SCCM infrastructure and client health monitoring and repair issues.
  • Perform patch management, application packaging and distribution, and operating system deployment (OSD).
  • Responsible for application level patching and Windows 10 OS Feature.
  • Upgrade in compliance with Microsoft and FMC Network Security requirements.
  • Responsible for maintaining the Microsoft Endpoint Protection services via SCCM and Microsoft Intune environment.
  • Maintain, update, and troubleshoot workstation images and task sequences within SCCM OSD Support and process customer requests for system and configuration updates.
  • Provide analysis, administration, and support of SCCM infrastructure.
  • Troubleshoot failed systems management deployments and client health issues.
  • Perform management and maintenance of the environment to include monitoring and backups.
  • Prepare technical performance and utilization reports as required.
  • Assist in ensuring compliance with security policies and procedures.
  • Evaluate new and existing software products Supervise Philadelphia Desktop team members and assist with their daily tasks.
  • Provide support for end users and executive committee members based in the FMC HQ Philadelphia office.
  • Provide overall guidance with Windows and EMS pillars of the M365 stack.

 

Qualifications:

  • 8-10 years of related experience that will include the following:
  • Experience with Microsoft SCCM, Microsoft Enterprise Mobility + Security, Defender ATP, Application packaging and virtualization, and OSD Windows Autopilot and mobile device administration with Intune Experience supporting a global Active Directory (AD) infrastructure with several thousand users, globally Extensive knowledge of Active Directory, Security Groups, OU's, Managing Shared Resources, Account Management (Creation, Deletion, Maintenance), and GPO validation/management/implementation.
  • Experience with Windows Server 201x, including Active Directory and group policies.
  • Experience in leading team members that provide tier I and II level support.
  • Experience supporting executive level members on issues related to the M365 bundle.
  • Experience with scripting with a concentration in PowerShell A ‘can-do’ attitude with a strong pledge to customer support and delivery
  • Required Competencies: Accountable, Innovative, Inclusive, Adaptive, Motivation Leadership, Strategic

 

Education:

  • Bachelor’s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

 

At FMC, diversity and inclusion are in our DNA. We are proud to be an Equal Opportunity Employer with a commitment to creating an inclusive workplace where all employees can thrive – regardless of race, gender, sex, pregnancy, gender identity and/or expression, sexual orientation, national origin or ancestry, citizenship status, color, age, religion or religious creed, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other basis protected by federal, state or local law. FMC also supports employee participation in company employee resource groups that celebrate the diverse backgrounds of our workforce by providing communities for employees to connect with each other and raise awareness throughout FMC.  FMC complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Talent Acquisition department at talentacquisition@fmc.com.


Nearest Major Market: Philadelphia