IT Manager, Singapore

Job Summary

The IT Manager, Singapore is based in Singapore and reports to the IT Director, APAC. Singapore hosts FMC’s regional headquarters, a major manufacturing facility, and a Global Technology Center.  The role involves a high level of stakeholder engagement, will have managerial oversight for all IT resources in Singapore, and will be responsible for providing information technology leadership, IT-business analysis, and digital enablement for the country. 

How You Will Help Us Succeed

IT Leadership and Management

• Liaise with Singapore based APAC Operating Committee members to align IT and business needs
• Promote FMC’s Culture of Safety. 
• IT Budget management including capital planning, operational cost management, and monthly performance to budget
• Manage key IT system implementation projects and initiatives

• Mentor and supervise site IT leads, contractors, and consultants at all requisite locations
• Vendor management: work with procurement to review & negotiate service agreements
• Ensure optimal IT service delivery involving 1st/2nd level support with a focus on process and continuous improvement 

Infrastructure and Operations

• Works with APAC IT Organization and CIT to deploy and leverage global infrastructure capabilities including
  • IT service delivery
  • Communications & collaboration
  • Cybersecurity & compliance
• Ensure that infrastructure monitoring tasks associated with all local sites are scheduled and completed
• Provide management and support for local and corporate managed infrastructure
• Ensure 1st and 2nd level support for workspace enablement products and services 
• Change Management: Manage IT-related changes and business impact
• Manage disparate FMC locations including corporate office space, manufacturing sites, and laboratories

Regional Infrastructure

Work with the APAC Infrastructure Manager to:

• Provide and support APAC based cloud infrastructure
• Manage service delivery for hybrid cloud environments supporting PaaS and SaaS workloads
• Align and support delivery of corporate-led technology roadmaps, initiatives, and projects
• Provide level 2/3 technical support services for network, server, and storage environment
• Cloud capacity management and forecasting

Compliance, Systems Security & Controls

• Understand and adhere to FMC IT policies & standards.  Make sure all sites are compliant with all internal controls, audit, and legislative requirements.
• Ensure that site systems adhere and are kept to current levels of IT compliance and IT governance involving Data Privacy, IT Security, Architecture Review, and Project Portfolio Management
• Evaluate risks and develop business continuity and resumption planning for all computer systems and infrastructure
• Maintain accurate IT inventories and manage disposal of IT assets
• Ensure that all FMC Users are onboarded and understand acceptable use of IT resources and IT Policies
• Conduct periodic trainings
• Support internal audit activities during preparation and execution

What You Will Bring to Us

• 10+ years’ experience in an information technology role spanning IT Operations, systems support, project management, or customer service
• 3 years managerial or supervisory experience
• Demonstrate strong interpersonal and communication skills
• Strong customer focus and collaboration skills 
• MS Azure Cloud server deployment: IaaS, PaaS, and SaaS
• Knowledge and experience in implementing IT industry best practices and standards
• Operating systems and server management experience 
• Working knowledge of hardware and software components and concepts
• Familiarity with ERP systems and general business processes
• AV systems and Video Conferencing experience
• Fluent written and spoken English
• Project management experience
• Ability to work in ambiguous situations
• 10% regional travel